Making a Booking at House of Savannah Salon & Spa in Newcastle
We recommend you book at least 2 to 4 weeks in advance to ensure your preferred choice of treatment, date and time. If you are a regular guest, you might find it more convenient to book your next appointment on departure to ensure you can see your usual stylist, colourist or beauty therapist. If you would like a price quote, we will be happy to offer this. In the meantime, you can view our Price Lists here – Hair Prices Beauty & Spa Prices.
Cancellation & Terms Policy – House of Savannah in Newcastle
Please note online booking payments are taken in full.
Have you had your allergy test? Patch tests are compulsory by law for hair colour, eye treatments and selected specialist hair services (for first time visits, if you haven’t had the service for more than 6 months or if medical history changes). This must be done a minimum of 48 hours prior. For HD Brows, a patch test has to be done at least 48 hours prior to each service.
We recommend you book at least 2 to 4 weeks in advance to ensure your preferred choice of treatment, date and time. If you are a regular guest, you might find it more convenient to book your next appointment on departure to ensure you can see your usual Service Provider.
When making your booking, please inform us if you require a particular level of Service Provider or price range. If you would like a price quote, we will be happy to give this. Not all services are available with all levels.
We kindly ask guests to arrive 10 minutes prior to facials, massages, body treatments and Spa Days.
We always endeavour to accommodate you, however, late arrivals may result in treatment times being cut down and charged at the original cost.
A 50% deposit is required for spa bookings of 1 hour or more and selected hair appointments. 100% deposit is required for group bookings.
Promotions are subject to terms & conditions and subject to availability.
24-48 hours cancellation notice is required, dependent upon treatment type, or guests will incur 50% – 100% charge (depending on treatment and booking type). If you fail to arrive for a booking, your deposit will be charged. Deposits are none refundable for hair extensions.
Selected treatments cannot be performed on children under 17. Children are not permitted in our Spa Lounge. General spa etiquette applies.
Blow Dry services are compulsory following any hair colour or Specialist service.
Covid Safety
Although masks are no longer mandatory we understand many people may still be feeling a little apprehensive about visiting our hair & beauty salon & spa. We would therefore like to advise clients that the wearing of face masks is now based on personal preference. If you would like your stylist/therapist to wear a mask then they will be happy to do so – just let us know.
We continue to work hard to deep clean and sanitise our workstations thoroughly after each guest. We also endeavor to maintain social distancing in the salon whenever possible to keep both clients and staff safe, secure, and comfortable.
If you have any concerns or questions please do not hesitate to get in touch. You can call us on 0191 230 1919 or 0191 222 0523 or email info@savannah-salonspa.com.
The House of Savannah Team.
